Keep patients on therapy — and improve every brand outcome that follows
One of two CEBIS divisions: adherence and support programs delivered by our own clinicians, blending human interaction with technology.
The adherence gap
Medication non-adherence is one of healthcare’s most serious and costly problems. Studies consistently show that 20–30% of prescriptions are never filled and 50% of chronic-disease medications aren’t taken as prescribed — and more than 30% of a pharmaceutical company’s revenue can be lost to non-adherence. Every unfilled prescription and missed dose is a lost chance for the patient and lost revenue for the sponsor.
Our approach — real clinicians, not a call centre
We employ only doctors, psychologists, nurses and educators specialized in adherence, supported by our own in-house call centre with specialized nursing staff. Each patient has a single dedicated nurse as their point of contact throughout the journey. Adherence work is paired with Behavioural Factor Management led by our psychological-counselling specialists, and technology-based interventions (PSP eMed) to reach the highest adherence rates.
Program modules — shape the program to your needs
- Basic — patient access to diagnosis and treatment
- Optimized — accelerate access and enhance patient experience
- Specialty-pharmacy data insights
- Patient-outcomes data & real-world evidence
Proprietary products
- ALLIAT — financial-assistance product · SUCCESS — adherence management · IMPACT — lab investigations
- iPatient — patient app · iDoctor — physician app · iVoucher — electronic vouchers
Outcomes — what patients tell us
say it helped them better understand their disease
understand the importance of therapy administration
feel better able to control their disease
…and what physicians tell us
see superior disease management with the program
find it useful for informed patient care
say the IT apps help them access real-world evidence
Source: CEBIS market research (May 2019) and internal data (2016–2019).